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Testimonials

"In Feb 2013, I was shopping for a Suzuki Boulevard M109r. I came to this dealership after searching the internet and pleasantly suprised to see that salespeople and managers were very cordial and welcoming. They had nice 2008 M109r on the floor that caught my interest and were more than willing to work with me on the price. In fact, after we had agreed on the price they were nice enough to transport the bike to my home in SF (at no extra charge). In the end, I got a great bike for a reasonable price and was provided with excellent customer service. I will definitely recommend my friends and family to East Bay Motorsports."

By: Greg San Francisco, CA

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"I have had to opportunity to work with the folks at East Bay Motorsports since moving to the area. All the individuals I have worked with have been outstanding however, Daryl and his staff in the Service Department are unmatched in their professionalism and integrity. They play a key role in the the ongoing maintenance on my bike which makes my overall purchase and ownership a pleasurable experience. "

By: Dean Danville, CA

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By: Bob El Dorado Hills, CA

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"Brought my 09 ZX6R in for service - burned up stator. Not only did you replace the stator, the rectifier was replaced for the second time even after the recall...ALL AT NO COST! Thanks Joe...for talking to Kawasaki and getting my bike up and running. Darryl, your crew is very knowledgable and helpful. Everyone helped me from unloading my bike to getting it back. Now I'm working up a deal for another new bike...Hey Elliot, how about a deal on a Versys?"

By: Dodgie Sacramento, CA

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By: Denise Susanville, CA

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"The whole staff is supurb. Busy place, but everybody is very helpful. Overall great experience."

By: Steve Pacifica, CA

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"I just picked my bike up from service. I own a 2000 yamaha r1000 (CLEAN)!! I had 520 sprocket con. kit installed, brand new tires, axle and bearings and a FULL service tune~up. Bryan Weckiewicz was the master tech. that worked his magic!! My bike runs sooooooo damn good! He is the man to see, i dont care what the hell you ride.This magician knows whats up. All the techs. are more than qualified and able to articulate how a problem can be solved inn a way, that even a clueless person (me)!! can understand. They got me the best parts and service prices they could possibly do. " Im over the moon " MERRY CHRISTMAS BRYAN AND ALL U SAVAGES IN SERVICE" .......Utmost props, LEE C. (fremont,ca.)"

By: lee fremont, CA

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"great service by darrel and shop team "

By: harry concord, CA

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"I own a FJR 1300 and have been using the service Department for maintence and drop in oil changes. I have received nothing but spectacular service. The employees are always helpful and making sure I get the best service, advice and a fast service while I waite. I purchased a anti fogger for my helmet sheild and the employee volunteered to install it for me. Thank you and keep up the great work and service! "

By: Brent San Ramon, CA

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"I bought my 2006 Yamaha R1 from East Bay and have continued to come back for parts and accessories. I'm very pleased."

By: Anonymous Fremont, CA

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"I recently purchased the Can-Am Spyder from East Bay Motorsports. My experience has been wonderful every step of the way. From the sales people to the mechanics, everyone has been extremely helpful in getting my needs met. The parts department has gone out of their way to find me parts they weren't even sure they could get, all the while keeping me informed on their progress. I know from experience that most dealerships would not call and follow up with your purchases, but that is something that I've come to appreciate from East Bay Motorsports. I would highly recommend doing business with them if you are in the market to buy a motorcycle."

By: Ed San Mateo, CA

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"I just have to say that we bought a Spyder on Sat (Memorial Day weekend) everything was going well until today. My husband was gettig use to it so he could drive it to work for mileage factor and he wanted a toy. We couldn't drive it home so the owner (Phil) and Tyler brought it to our house. Dennis drove it all dayy on Sunday geting use to it and then he went out on MOnday iand it wouldn' start at all. I called Calle (the Finance Manager) at home and she got right on it. Within minutes we had Phil, Sean and someone else calling us. Calle is the one that made all the call all day and by early afternoon we had Sean here and he got it going for us. It had a blown fuze. I just cain't thank them all enough to take their time out of a Holiday weekend and help us like they did. Calle, I thank you so much and Phil, and Sean. It was an toghter team and they made it happen. e are now happy very happy. Dennis can drive it to work tommorrow and I would recommend anyone to this dealership. They did over and above to us very happy and to be able to do what we st out to do when we bought it. Thank you to all of you and Carre, you are a sweetheart for getting on it and making calls to make sure we were taken care of. Cain't thank you enough!!!!!!!!!!!! Forever customers, Kathy and Dennis Morais"

By: Kathy and Dennis Millbrae, CA

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"Great experiance will surely come back!"

By: Dustin brentood, CA

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"My first experience with East Bay Motorsports didn't end with any purchases. I went in to sit on several bikes and ask questions about a bike for a new rider. The guys on the floor were informative and didn't pressure me into buying anything, which made being in a dealership much more comfortable. This last time, I needed both tires changed. After a 15-minute phone call, the tires were ordered and an appointment (for the next day!) was set up. I waited in the showroom for about 1.5 hours, looking at their awesome gear selection and (of course) sitting on sweet 2009/10 models. Price estimations were accurate and I spent less than expected. In addition to balancing and mounting my tires, they cleaned and lubed my chain, tweaked my idle and suggested a front brake pad change (which I will be going back for in a couple of weeks). Overall, great positive experiences!"

By: Anonymous Oakland, CA

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"Elliot, Calle and Mariano---you ROCK!!!!! I paid for a 2009 ZX6R Monster Edition much much less otd than when I purchased my 2003 ZX6R 7yrs ago is Sac!!! I was in and out of your dealership in about an hour. Keep up the good work!!!! This bike is awesome!!! I dont think anyone can touch your no haggle price."

By: Dodgie Sacramento, CA

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"Very Good Parts Department, Definitely know what they are talking about behind the counter. And a decent Selection of Gear In stock."

By: David Castro Valley, CA

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By: Anonymous San Leandro, CA

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"We came in the other day looking at bikes. Chris was really nice and knowledgable. By the way, the Japanese symbol on the Hayabusa 1300 says "Hayabusa" which means Falcon. Thank for helping us out."

By: Anonymous Fremont, CA

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By: Anonymous Fremont, CA

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By: Anonymous Castro Valley, CA

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"My and I were interested in purchasing bikes, him making the actual purchase and me getting an idea of what I want and need for safety. Paul Conner was the guy that helped us when we stepped in, he saw us standing there looking around and he approached us with a very friend vibe. Asked us some questions, and helped us make up our minds. He was very knowledgeable. He even helped us with the gear, and told us stories about his experiences, and most importantly, there was ZERO sales pressure from him at all. Most definitely recommend going in there and asking for Paul Conner. Overall it was a great experience, very clean and organized, very friendly, that lady at the safety gear corner is ALSO very kind and helpful. Only -1 is that they didn't have the 250 Ninja instock, but i quickly fell in love with the white 09 R6 w/ the black seats they had. "

By: Jonson Castro Valley, CA

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By: Anonymous pleasanton, CA

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"One of the easiest and most pleasant buying experiences I have ever had. Called in to inquire about purchasing (2) Yamaha WR250F's at a certain price and spoke with Dave (Sales Manager). I was on the phone less than 5 minutes and had a great price and we agreed that I would pick them up the next day. Arrived mid day and the place was swamped with customers, but Dave immediately helped us out and set us up with one of the sales reps, Marty, to get the process done. They both answered any of our questions quickly and professionally and had us taken care of in about an hour total time from start to finish. I have to say this is one of the most laid back and professional dealerships I have been in. Everytime I turned around I had one of the sales staff asking me if I was ok and had any questions that needed answering. They have earned a customer for life and I will refer everyone that asks to East Bay. Thanks for the great service East Bay!!!!"

By: Chris Marina, CA

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"This is an A+ dealership I went in looking for a first bike and I didn't want to put any money down. I got an excellent price on a 2005 CBR600 F4I and I LOVE it. Everytime I've been back in the store for parts, accesories, or gear I have been in and out and gotten something better and more affordable then I thought. I definitely will be getting my next by at EBMS."

By: John livermore, CA

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"After thinking over my selection of new 2007 CBR600RR Paul Conner was a great help with getting me a great deal. He was extremely friendly and even helped me on his day off of work in order to work with Don and EBMS to find the right price. He even delivered it to me personally. Paul was honest and genuinely cared to help. He is a great sales associate for East Bay and has helped me find my dream bike (my 1st street bike) and I would definitely buy from East Bay again. Gene & Julie were a great help too! Thanks East Bay Motorsports!"

By: Mike Emeryville, CA

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"I am thoroughly satisfied with the customer service, most especially with the help I received from your sales representative Paul Conner. I believe that he embodies everything about great customer service--great knowledge in your products, a willingness to really spend time with the customer, a desire to truly know and appreciate the person, and a sincere interest in getting potential customers on the most suitable bike--all the while trying to strike up' a deal which culminates in a win-win situation. Paul truly goes out of his way to make the shopping experience what it should be--informative and pleasurable, and (on the business end) profitable. He and other sales reps' at East Bay' are the types of people that inspire customers (or shall I say future clientele) to keep coming back'. All told', I'm very pleased with the great service. "

By: Stephen Brentwood, CA

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"I was very pleased with the service I received when purchasing my 2007 GSXR 600. The Sales Representatives were very knowledgeable and helpful-answered all my questions. I would like to say Thank You to Don Reiff and Todd...you guys are great...and Don thank you for the great deal--you're the best. I am totally enjoying my bike. "

By: Geeta San Carlos, CA

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"I recently purchased an '06 Yamaha YZFR1. It was the smoothest transaction I have ever conducted buying a motorcycle or vehicle. Worked with the Sales Manager Don through the phone and spent less than an hour at the dealership picking up my bike and signing on the line. There was no haggling or back and forth, straight forward deal. I went on through the F&I office to do the DMV paperwork and the ease continued on there and on through the parts department. I plan on making all of my future motorcycle purchases with this dealership. Being I ride dirt and street, I buy a new bike every couple of years."

By: Richard Antioch, CA

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"I must say that my experience with East Bay wsa the best. I don't think I will ever shop anywhere else. You are 100 miles away, but I like the people, product and prices the best. My Kawasaki was the best item for price and the expert sales staff made me feel welcome, even as a beginner. I tell everyone I know where to shop."

By: Anonymous Rancho Cordova, CA

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"I wanted to make sure that I wrote in and made a comment on how good the service is at your dealership. I've come in for service before and your guys there are real cool and low key. So I said the next bike I buy it will be here. I e-mailed you guys about a bike, when I got there and Jason qualified me. I had picked the wrong bike, he quickly sold me up to a better bike and turned a possible disappointment into an awesome experience. I said I was in a hurry, I don't want to put anything down, I want the best price, and I don't want to spend more than $100.00 a month on my payment. He maid sure he met all my requirements. The bike is sick, my money is in the bank, I was in and out in about an hour and everybody digs my new ride. EBMS Rocks!!!!"

By: Richard Pleasanton, CA

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"i just purchased an 07 kawasaki 900 custom on thanksgiving weekend,i was very impressed with your company,i was not expecting to ride awaya on a new bike,as my credit was in bad shape.the sales person i talked to was jason williams,he took the time to look into my situation and helped me purchase a new bike the next day.i also talked to bill abel in parts and he was very helpful with all my questions about accessories for my bike.my overall impression about your dealership was great,thanks. i also want to say that your finance manager and general manager were great.thanks........gary tucker."

By: gary san jose, CA

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"I like going in your store and looking at all the bikes and merchandise you have. Your store is the best."

By: Hayward, CA

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"I just want to say thank you so much for all of your help getting us the bike of our dreams. Jeff loves it!! You made the process so easy and we still can't believe you got us the financing that we needed. A special thank you to Jay Strous and Jeff Benard for staying late and making things happen. Sincerely, Jeff & Christine"

By: Christine Livermore, CA

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"Great Service all around. Especially your salesman Paul Conner. He really helped me get the right bike for me and not something that needed to be sold. "

By: John Fremont, CA

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"In Late April/Early May I took my son, Chris Kelly, to East Bay Motor Sports to Purchase a 2005 Kawasaki 500 Ninja. Being his first Bike I wanted him to ride what I had rode as a young man. (Kawasaki) Your sales department was outstanding. My Son and I took the time to discuss what we wanted without any sales pressure. Once we decided on the Bike, your sales department was fast, friendly and efficiently quick, getting us through the finance process. As good an experience that purchasing our bike was, I am writing this comment because of one person in your service department. Her name is Connie. About 2 weeks ago, my son had his first problem with his bike, he wound up dropping the bike. A bent fork and front rim was the damage done. I called for my son and spoke to Connie. She said "No problem, bring the bike in and lets see what we can do". The next day, service called and gave us the price for repairs. The parts department got our approval to order the parts on Thursday, May 26th. They said the parts would be ordered that day. We should have the bike back by the following Thursday. On Saturday the 28th my son called to see if the parts we ordered. He was surprised to learn they had not been ordered. With Monday being a holiday, I called once again and spoke to Connie on Tuesday the 31st of May. Connie took my number, and within an hour had returned my call. She assured me the parts were in fact ordered and would be there the next day. She also assured me we would have my son's bike back no later than Thursday, the day we were told it would be ready. Both times that I have spoke with Connie, she has been professional, courteous, shown great customer care, as well as quick follow up and resolve to our questions and needs. I looked on this web site, hoping to send this e mail to an owner or perhaps one of her bosses. Since I could not find a name of one of her superiors, I am writing this here, in hopes someone at East Bay Motorsports will see this and bring it to one of their attentions. Good Work East Bay, for having a great staff. A special "Thank You" to you Connie, for making us feel important as "Customers" after the sale. Great Job. If anyone there wishes to comment or confirm this as a satisfied customer, please feel free to e mail me back. Be more than happy to answer any e mail, or call and confirm this letter as true. Jerry C. Kelly San Lorenzo, Ca. "

By: Jerry San Lorenzo, CA

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